Frequent questions & answers

To place an order with InfraWood, simply share with us your project cutlist and specifications. You can also contact us directly via email, whatsapp or phone call to discuss your requirements with our team.

Our turnaround time for production vary depending on the complexity and scope of the project. We strive to complete orders in a timely manner typically within 24hrs while maintaining high quality standards. We are able to achieve this given our truly industrial and high speed machinery that deliver optimal production efficiencies. For specific timelines, please contact us with details of your project.

We accept payment via our online payment gateway as well as bank transfers. Our transparent pricing structure and secure payment options ensure a hassle-free transaction process for our clients.

Yes, we offer customization options to accommodate your unique requirements. Whether you need specific dimensions, materials, or finishes, our team can work with you to tailor your order to your exact specifications.

At Infrawood, high quality is our top priority. We implement stringent quality assurance processes throughout every stage of production to ensure that each furniture part meets our high standards of excellence.

We offer various shipping and delivery options to accommodate our clients’ needs. Whether you prefer local pickup, courier services, or freight shipping, we can arrange the most suitable option for your project.

Our returns and refunds policy is designed to ensure customer satisfaction. If you’re not completely satisfied with your order, please contact us, and we’ll work with you to resolve any issues promptly.

Yes, we can provide technical specifications of our machinery and equipment upon request. Our list of machineries are listed here. Please reach out to us for more detailed information.

At Infrawood, we are committed to sustainability and environmental responsibility. We strive to minimize waste, reduce energy consumption, and utilize eco-friendly materials whenever possible. We’re continuously exploring ways to improve our sustainability practices and minimize our environmental impact.

You can contact us via email – sales@infrawood.ng, phone – +234 7071341501, or through the contact form on our website. Our team is always ready to assist you with any enquiries or concerns you may have.